Partial Payment Policy

We offer Partial Cash on Delivery so you can pay part of your order now and the rest before or on delivery.

How Partial Payment Works

We offer Partial Cash on Delivery (COD) to provide flexibility:

  • Initial Payment (Online): Pay a portion of your order total upfront during checkout.
  • Due Amount (Later): Pay the remaining balance online before delivery OR in cash to the delivery agent.

Payment Structure

  • Upfront Payment: A non-refundable deposit of [X% of order total] or [Fixed Amount, e.g. ₹500] is charged when you place your order.
  • Due Amount — Online Payment: Pay via UPI, card, wallet, or bank transfer using a payment link we'll email or SMS to you.
  • Due Amount — Cash on Delivery (COD): Pay cash to the agent upon delivery.

Order Confirmation

  • Your order is confirmed only after the initial payment is successful.
  • You'll receive an email or SMS with your order summary and initial payment receipt.
  • The due amount and instructions to pay online, if you chose that option.

Delivery Process

If you chose Cash on Delivery:

  • Inspect your package before paying the due amount.
  • Refuse delivery if the package is damaged or tampered with.

If you pre-paid online, no cash is due at delivery — simply accept your order.

Cancellations & Refunds

  • Initial Payment: Non-refundable after 24 hours (covers processing fees).
  • Due Amount Paid Online: Fully refundable if cancelled before shipping; non-refundable if cancelled after shipping (return shipping fees apply).
  • Failed Deliveries: After 2 attempts the order is cancelled. The initial payment is forfeited; online due payments are refunded.

Exclusions

Please note that discount coupons and other promotional offers may not be applicable to orders placed using the Partial Payment option, unless specified otherwise. The advance payment amount remains fixed.

Your Agreement

By choosing the "Partial Payment (Advance + COD)" option at checkout, you acknowledge that you have read, understood, and agree to the terms and conditions outlined in this policy.

For any questions, please do not hesitate to contact our Customer Support team. We are here to help.