Privacy Policy
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services, or otherwise communicate with us.
Personal Information We Collect or Process
When we use the term "personal information", we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories, depending on how you interact with the Services and where you live:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including card and financial account numbers, payment card information, transaction details, form of payment, and payment confirmation.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including items you view, add to cart or wishlist, or purchase, return, exchange or cancel, and your past transactions.
- Communications with us including the information you include when sending a customer support inquiry.
- Device information including your device, browser, network connection, IP address, and other unique identifiers.
- Usage information including how and when you interact with or navigate the Services.
Personal Information Sources
- Directly from you — when you create an account, use the Services, communicate with us, or otherwise provide your personal information.
- Automatically through the Services — from your device when you use our products or visit our websites, and through cookies and similar technologies.
- From our service providers — when we engage them to enable certain technology or process personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
- Provide, Tailor, and Improve the Services — to perform our contract with you, process payments, fulfil orders, remember your preferences, manage your account, arrange shipping, handle returns and exchanges, and create a customised shopping experience.
- Marketing and Advertising — to send promotional communications by email, text or post, and to show you online advertisements for products or services.
- Security and Fraud Prevention — to authenticate your account, provide a secure payment experience, and detect or investigate fraudulent, illegal or malicious activity.
- Communicating with You — to provide customer support and maintain our business relationship with you.
- Legal Reasons — to comply with applicable law, respond to valid legal process, and enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy:
- With Shopify, vendors and other third parties who perform services on our behalf (IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
- With business and marketing partners to provide marketing services and advertise to you. These partners use your information in accordance with their own privacy notices.
- When you direct, request or otherwise consent to disclosure to third parties, such as to ship you products or through social media widgets and login integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, or to comply with applicable legal obligations and protect our rights.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.
In these circumstances Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights. To learn more, see the Shopify Consumer Privacy Policy.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not, by itself, imply any endorsement.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security". Any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.
- Right to Access / Know — you may request access to personal information that we hold about you.
- Right to Delete — you may request that we delete personal information we maintain about you.
- Right to Correct — you may request that we correct inaccurate personal information we maintain about you.
- Right of Portability — you may receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt out of Sale or Sharing for Targeted Advertising — depending on where you reside, you may opt out of the "sale" or "share" of your personal information or of processing for "targeted advertising".
- Managing Communication Preferences — you may opt out of promotional emails at any time using the unsubscribe option. We may still send non-promotional emails about your account or orders.
If you reside in the UK or European Economic Area
Subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to those above:
- Objection to Processing and Restriction of Processing — you may ask us to stop or restrict our processing of personal information for certain purposes.
- Withdrawal of Consent — where we rely on consent, you may withdraw it. This will not affect the lawfulness of processing carried out before withdrawal.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request. You may designate an authorised agent to make requests on your behalf, subject to proof of authorisation.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision, or lodge your complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store and process your personal information outside the country you live in.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant competent UK authority, unless the transfer is to a country determined to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:
- Phone: +91 99 4186 4844
- Email: mail2bassfacemusic@gmail.com
- Shree Garments, 22/1 Kandappa Street, George Town, Sowcarpet, Parktown, 600001 Chennai TN, India
For the purpose of applicable data protection laws, we are the data controller of your personal information.